Angkasa189 Privacy Policy – Member Data Security in Malaysia

Your privacy is our priority. This Privacy Policy clearly explains how Angkasa189 collects, stores, uses, and protects your personal information as a member of our platform in Malaysia.

Updated: 1 January 2026 PDPA Compliant 256-bit SSL

Full Data Protection

Compliant with Malaysia's Personal Data Protection Act 2010 (PDPA)

Questions about privacy? Contact us at support@angkasa189.my


Angkasa189's Six Data Protection Principles

We uphold the following principles in handling every piece of personal information you share with us.

Limited Collection

Angkasa189 only collects data that is strictly necessary for platform operations. We do not collect irrelevant or excessive information from our members.

Advanced Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption technology — the same security standard used by Malaysia's leading banking institutions.

No Data Selling

Angkasa189 will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes.

Member Controls

You have the right to access, correct, or request the deletion of your personal data at any time. We fully respect your right to control your data.

Local Storage

Malaysian member data is stored on secure servers that comply with local legal requirements. Cross-border data transfers are only carried out with adequate safeguards in place.

PDPA Compliance

All data handling practices Angkasa189 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing data protection in the country.


Important Note: This Privacy Policy explains how Angkasa189 handling your personal information. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or using our services.

1Introduction

Angkasa189 ("we", "platform") is committed to protecting the privacy and data security of all our members in Malaysia. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out in detail how we collect, process, store, and protect your information.

As a responsible online betting platform, Angkasa189 understands that member trust is our most valuable asset. As such, we take a transparent and responsible approach to every aspect of handling your personal data.

This Privacy Policy applies to all users of angkasa189.my, including visitors, prospective members, and registered members. It applies whenever you visit our platform, complete a registration, make a deposit via Touch 'n Go eWallet, DuitNow, or FPX, or interact with our customer support services.

2Personal Data We Collect

Angkasa189 only collects the information necessary to provide the platform's services safely and effectively. The types of data we collect are as follows:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identification card number (MyKad) Identity verification (KYC) & legal compliance
Contact Information Email address, phone number, residential address Account communications and transaction notifications
Financial Information Bank account number, bank name, e-wallet number Deposit & withdrawal processing
Usage Data Betting history, games played, bet types Service improvement & responsible gambling
Technical Data IP address, device type, web browser, operating system Account security & fraud detection
Communication Data Live chat logs, support emails, complaint records Customer service records

Angkasa189 will never ask for your account password via email, phone, or live chat. If you receive such a request, it is a fraudulent attempt — please report it to us immediately.

3How Your Data Is Used

The personal information we collect is used exclusively for legitimate, stated purposes. Angkasa189 will not use your data for any unrelated purpose without your consent.

  • Verifying member identity during registration and the KYC process.
  • Processes deposits and withdrawals via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay.
  • Sends important notifications related to your account, transactions, and promotions.
  • To detect and prevent fraud, money laundering, and other unlawful activities.
  • To provide effective customer support through live chat and email.
  • Improving the platform's products, games, and user experience.
  • Monitoring betting patterns for the purposes of our responsible gaming programme.
  • To comply with legal requirements and the regulations of relevant authorities in Malaysia.

Marketing: We may use your email address or phone number to send you promotional information and exclusive offers Angkasa189. You may opt out of marketing communications at any time by contacting our support team.

4Data Sharing & Disclosure

Angkasa189 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in certain circumstances, we may need to share your information with the following parties:

  • Payment Providers: Malaysian banks and eWallet providers (such as Maybank, CIMB, Touch 'n Go, GrabPay) to process your financial transactions.
  • Government Authorities: Malaysian law enforcement agencies or regulatory bodies where required by court order or applicable law.
  • Technical Service Providers: Companies that support our platform's operations (such as server hosting and cybersecurity services) are bound by strict confidentiality agreements.
  • Licensed Business Partners: Licensed game software and live casino providers operating on our platform, strictly within the scope required.

All third parties with whom we share data are bound by data protection agreements and are required to handle your information in accordance with the security standards we set.

5Data Security

Angkasa189 continuously invests in security infrastructure to ensure your personal and financial data is protected at all times. Our security measures include:

  • 256-bit SSL encryption for all communications between your device and our servers.
  • Enterprise-grade intrusion detection systems (IDS) and firewalls, active 24/7.
  • Two-factor authentication (2FA) available for all member accounts.
  • Regular security audits conducted by qualified independent third parties.
  • Strict internal access controls — only authorised personnel may access sensitive data.
  • Secure data backup systems and disaster recovery procedures.

While we take all reasonable precautions, no security system on the internet can be guaranteed 100% secure. You are also responsible for keeping your password and device secure when accessing Angkasa189.

6Cookies & Tracking Technologies

Platform Angkasa189 uses cookies and similar tracking technologies to enhance the user experience and analyse our platform's performance.

  • Essential Cookies: Required for core platform functions such as login sessions and the betting slip. Cannot be disabled.
  • Performance Cookies: Collects anonymised usage statistics to help us improve the platform.
  • Functional Cookies: Saves your preferences such as language, currency denomination (RM), and display settings.
  • Analytics Cookies: Helps us understand how members use various platform features such as slots, live casino, and football betting.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help guide.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Angkasa189:

Right of Access

Requesting a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Requesting data deletion when there is no longer a legitimate basis for retaining it.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

Right to Restriction

Requesting the restriction of data processing under certain circumstances.

To exercise any of the rights above, please contact our privacy team at support@angkasa189.my. We will process your request within 30 working days. We may require proof of identity before processing certain requests.

8Data Retention Period

Angkasa189 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law.

  • Active account data: Retained for the duration of your active membership.
  • Financial transaction records: Retained for seven (7) years following a transaction, in line with Malaysia's tax and financial regulatory requirements.
  • KYC Data: Retained for five (5) years following account closure, in compliance with Anti-Money Laundering (AMLA) requirements.
  • Communication logs: Retained for two (2) years for reference and dispute resolution purposes.
  • Marketing data: Retained until you withdraw consent or request deletion.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be identified.

9Children & Minors

Platform Angkasa189 is exclusively for individuals aged 18 years of age and above. We do not knowingly collect or process personal data from minors.

If you become aware that someone under the age of 18 has registered an account on our platform, please notify us immediately at support@angkasa189.my. We will take immediate action to close the account in question and delete all associated data.

Parents & Guardians: We encourage parents and guardians to monitor their children's online activity. If you have concerns about a minor accessing the betting platform, please contact us or visit the Responsible Gaming us.

10Privacy Policy Amendments

Angkasa189 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, technology, or Malaysian legal requirements. Members will be notified of any significant amendments via email or in-platform notification.

The "Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically. Continued use of the Angkasa189 following the enforcement of any amendments will be considered acceptance of the updated policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is here to help.

  • Privacy Email: support@angkasa189.my
  • Live Chat: Available 24/7 via the chat icon on the platform
  • Response Time: Email within 24 hours; Live chat within 5 minutes

For complaints that cannot be resolved through our internal channels, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body under the Ministry of Communications and Digital.

By using the Angkasa189, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described above.


Your Data Is Safe. Let's Start Playing!

Register a free account today and enjoy over 1,000 games — live casino, slots, baccarat, roulette, Malaysia Super League football betting, and badminton. Deposits start from as little as RM20 via DuitNow or Touch 'n Go eWallet.

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